At Front-Door-Shopping, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds, returns, or exchanges may be approved.
Refund requests can be made if a product is received damaged, defective, or incorrect. The item must be unused, in its original condition, and returned with original packaging where applicable.
Requests for refunds or returns must be submitted within a reasonable time after delivery. Items that show signs of use, wear, or damage caused after delivery may not be eligible for a refund.
Once a returned item is received and inspected, the refund process will begin if it meets our policy conditions. Approved refunds will be issued to the original payment method used at the time of purchase.
Shipping charges are non-refundable unless the return is due to an error on our part. Any delays in refunds may depend on payment providers or banking processes.
Front-Door-Shopping reserves the right to decline refund requests that do not meet the policy requirements or appear to be fraudulent.
This Refund Policy may be updated at any time, and changes will take effect immediately once posted on the website.
By placing an order with Front-Door-Shopping, you agree to this Refund Policy.